MEET F-MAX
Meet F-MAX
Ford Trucks. The Most Spacious Haulage Vehicles
The largest cab, most advanced technology, most powerful engine, and highest levels of efficiency
in a Ford Trucks model ever!
Mirrors with Wide Field of Vision
Spectecular Headlamp Design
Ergonomic side steps
Front Steps
Exterior Storage
DESIGN
Reimagining haulage tractor design.
F-MAX: More than a haulage vehicle. With its new 2.5-metre-wide cab, headlights, steps, storage compartments and host of other features, the F-MAX will make you forget everything you know about haulage vehicles.
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Mirrors
The new F-MAX’s mirrors put everything right in front of your eyes.

• Designed for perfect field of vision
• Electrical and heated main rear-view mirrors
Headlamp Design
The F-MAX’s spectacular new headlamp design illuminates the road more brightly, making sure nothing escapes your sight.

• Manoeuvre-assist lighting
• LED daytime running lights
• Optional LED low beams
Side Steps
The new F-MAX’s functional steps are designed to make your life easier.

• Illuminated, wide steps designed for easy access into and out of the vehicle
• Aerodynamic step cover with waterproof sealing
Front Steps
Designed for easy access to all parts of the vehicle.

• The innovative, ergonomic design allows the steps to easily fold, providing comfortable access to the windshield.
Exterior Storage
The wide exterior storage of the new F-MAX lets you pack everything you need while on the road.

• The wide storage space throughout the cabin comfortably stores your personal belongings
• Easy access from inside and outside with a cover that opens 90 degrees
COMFORT
The F-MAX is more than just a haulage tractor
it is your home from home.
Every detail has been designed to provide maximum comfort.
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Ford Trucks provide
the most spacious cabs
The new Ford Trucks F-MAX offers you its most spacious cab,
with every detail carefully designed to ensure maximum
comfort for the driver. All control panels and driver-assist
technology are positioned for easy access.
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Ergonomic New Steering Wheel
The adjustable, new steering wheel of the F-MAX provides ultimate driving comfort.

• Leather steering wheel with sport design
• Fully adjustable steering column
• Steering wheel switches for easy access to multimedia screen, radio and other features
New Cluster Screen
The instrument cluster of the new F-MAX displays all the information you need to improve your driving comfort.

• 8” colour screen
New Multimedia Screen
Access all the information you need on the new F-MAX’s multimedia display.

• 7.2” LCD touchscreen
• Radio and USB connection
• Optional navigation feature
• Hands-free mode
• Apple CarPlay® compatibility
• Bluetooth ®
New Driver’s Seat
The new F-MAX’s driver’s seat provides maximum comfort.

• Ergonomic seats that provide the lumbar support you need while on the road
• High-quality, breathable fabric
• The best in its class with a 260mm seat adjustment range
Cockpit Type Dashboard
The ergonomic dashboard of the new F-MAX provides easy access to all control systems.
Automatic Air-Conditioning System
Comfortable journeys at the ideal temperature during any season.

• Easy-to-reach air-conditioning control unit
• Simple, functional design
• Air-conditioning control unit providing natural air ow while regulating cabin temperature
Storage Spaces
Overhead Storage Space
Overhead storage cabinets with 225l storage capacity

Easy-to-open Overbed Storage
• Airplane-type, piston-spring lid design
• High-volume, overbed storage space
• 105l storage capacity

Underbed Storage for Extra Space
• Two stowage compartments under the bed
• Easy access to exterior storage

Easy-access Fridge
The 38l fridge can easily be reached from the driver’s seat and bed
TECHNOLOGY
A tractor vehicle bursting with technology.
Discover the latest technology in the F-MAX cab!
F-MAX makes every journey safe and enjoyable with a range of
invaluable such as emergency braking, lane departure warning,
predictive cruise control, and telematics.
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My View
Personalised MyView technology displays all required data on your main screen
Trip Computer
Displays all trip data such as driving distance and average fuel consumption
Axle Load Indicator
Prevents excessive and incorrect loading by displaying the rear axle load status
Driver Evaluation
Analyses and scores driving style based on criteria such as braking and acceleration during the journey, shares a recommendation screen to improve driving if activated
Tire Pressure Monitoring System (TPMS)
Sensors collect temperature and pressure information for each tire
Ensures ideal tire pressure for safety and fuel-efficiency
Displays sensor values on the display screen
Smart Maintenance
Smart maintenance feature shows the oil life of the vehicle
Auxiliary Heater Settings
Change temperature and timer via the display screen
Parking heater using engine heat during short-term parking
Multimedia and Visual Systems
The smart, high-tech screens of the new F-MAX put ultimate comfort at your fingertips.
Access radio and navigation controls with a single tap on the touchscreen.
Connect your smartphone via the improved Bluetooth® connection to access Apple CarPlay® and Weblink applications.
Life Easier with Apple CarPlay®
Access your smartphone via the touchscreen by connecting with Apple CarPlay®
Truck Specific Navigation
Navigation feature that maps the ideal route for tractors and heavy commercial vehicles
7.2’’ Multimedia Screen with Multiple Operating Modes
7.2" touchscreen with night and day modes
Controlled and Secure
Driving Comfort
With its advanced drive-assist systems, you have
more than one reason to trust the new F-MAX.
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Lane Departure Warning System (LDWS)
Audio and visual warnings against lane departure during the trip
Adaptive Cruise Control (ACC)
Measures the distance from the vehicle in front to maintain the ideal trailing distance and adjusts your vehicle’s speed to maintain the distance
Active Emergency Break System (AEBS)
Measures the distance from the vehicle in front and brakes in an emergency to ensure that the vehicle slows down safely
Electronic Stability Programme (ESP)
Maintains vehicle balance at di erent road and climate conditions by interfering with the braking system to prevent the risk of skidding and tipping
Speed Limiter
Helps save fuel by setting a speed limit and follow traffic regulations on roads with a speed limit
Hill Launch Assist
Prevents the vehicle from skidding during launch and helps you handle the vehicle while braking or driving on slippery roads
POWER
With 500 PS,
it’s a titan of the road.
The F-MAX’s 500 PS ECOTORQ engine is a triumph of
engineering. It’s powerful and fuel-efficient, and with 2500 Nm
of torque, it’ll help you conquer the toughest of roads.
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Ecotorq E6 Engine
The new F-MAX’s ECOTORQ engine o ers maximum performance and minimum fuel consumption under any road condition.

• 500 PS engine, 2500 Nm torque

• Different drive modes such as Eco Mode and Power Mode help optimise fuel consumption

• E-viscous fan

• Variable-geometry turbocharger

• Water pump and compressor with multiple working speeds

• 400 kW engine brake power
The New Ford Trucks F-MAX
with Reduced Total Cost Ownership
Reduced Fuel Consumption, Total Fuel Efficiency
Thanks to the highly efficient ECOTORQ 500 PS engine, adaptive driveline system, and geographical data gathered by the GPS system, MaxCruise technology anticipates slopes to provide optimal fuel consumption performance.
Maximum Value with High Technology
Equipped with high-tech features and designed using top quality materials, the new F-MAX brings more bene ts to pre-owned sales.
Always On the Road Minimum Downtime
Comprehensive service contracts and increased maintenance intervals designed for the new F-MAX will make you save more. Easily accessible spare parts will minimize downtime.
Efficiency On the Business Operations with Connect Truck
FMS integration compatibility provided with ConnecTruck will provide you an e ciency on your operations.Over-the-air so ware update and remote diagnostics will keep you on road.
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Environmentally Friendly
• Perfect harmony and optimum performance with a er-treatment systems
• Compliance to Euro 6D emission standards
Aerodynamic Perfection
With the new F-MAX, the wind always works for you - not against you.

• Aerodynamic build optimised with spoilers
• Lower fuel consumption with decreased air resistance
The smart ConnecTruck system.
Meet ConnecTruck technology and stay up-to-date with your F-MAX vehicle.
ConnecTruck works with Cloud Computing technology, which provides quick
access to all your vehicle’s data and an overview of its status.
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Maxcruise
• Analyses road type and conditions, automatically adjusts speed changes

• Improves the fuel consumption of the new F-MAX with its smart so ware
Cloud Computing Technology
• Safely records all the data about the new F-MAX and analyses it when needed

• Prepares a data table from all the recorded information and provides personalised solutions
Remote Diagnosis and Software Update
• The needs of the new F-MAX are remotely diagnosed and quick action is taken to improve performance

• Fast, remote and continuous updates for the ConnecTruck so ware

• Updates that improve vehicle performance
Fleet Management Systems Integration
• With no need for additional hardware and activation upon request, the system is a standard feature of the new F-MAX

• Seamlessly access vehicle information anytime
Drive Assist and Drive Evaluation Technologies
• The drive assist feature ensures fuel economy

• Analyses driver pro le and o ers continuous tips to improve your comfort

• Calculates a performance score based on numerous parameters
Ford Trucks Net
• Seamless communication with on-board internet connectivity
DIMENSIONS
Wheelbase
3600
Overall Cab Length
2290
5th Wheel Height*
1100 / 1200
Total Height
3915 / 3930
Front Overhang
1450
Overall Vehicle Width (Excluding Mirrors)
2540
Rear Overhang
875
Ground Clearance-Front
286 / 302
Overall Length
5925
Ground Clearance-Rear
238 / 253
* 1050, 1250 and 1300 mm 5th wheel height options are also available
Wheelbase
3600
Overall Cab Length
5925
5th Wheel Height*
980
Total Height
2290
Front Overhang
1450
Overall Vehicle Width (Excluding Mirrors)
2540
Rear Overhang
875
Ground Clearance-Front
248
Overall Length
5925
Ground Clearance-Rear
203
* 1050, 1250 and 1300 mm 5th wheel height options are also available
EQUIPMENTS
Interior&Exterior Equipments
LED Daytime Running Lights
Manoeuvre-Assist Lighting
Front & Rear Fog Lamps
LED Low Beams
External Sunvisor
Roof Spoiler
Side Spoiler
Side Skirt
Aluminium Wheels
Secondary Fuel Tank
Auto Lights
Rain Sensor
Leather Steering Wheel
Steering Wheel Control Switches
Full-foldable Upper Bed
8’’ Cluster Display
Multimedia System with 7.2’’ Touchscreen
Truck Specific Navigation System
Mini Fridge
Coffee Maker
Electrically Operated Cab Tilting
Wet Type Cabin Heater
Park Heater
LED Daytime Running Lights
Manoeuvre-Assist Lighting
Front & Rear Fog Lamps
LED Low Beams
External Sunvisor
Roof Spoiler
Side Spoiler
Aluminium Wheels
Secondary Fuel Tank
Auto Lights
Rain Sensor
Leather Steering Wheel
Steering Wheel Control Switches
Full-foldable Upper Bed
8’’ Cluster Display
Multimedia System with 7.2’’ Touchscreen
Truck Specific Navigation System
Mini Fridge
Coffee Maker
Electrically Operated Cab Tilting
Wet Type Cabin Heater
Park Heater
940mm 5th Wheel Height Availability with Secondary Drive Mode
Adjustable Front Ground Clearance (70mm)
Technological Features
ConnecTruck
Cruise Control
LDWS (Lane Departure Warning System)
AEBS (Advanced Emergency Braking System)
Axle Load Indicator
ESP (Electronic Stability Program)
ASR (Anti-Slip Regulation)
Eco Roll
Differential Lock
In-vehicle Internet
Intarder + Adaptive Cruise Control
MaxCruise (Predictive Cruise Control)
TPMS (Tyre Temperature and Pressure Monitoring System)
ConnecTruck
Cruise Control
LDWS (Lane Departure Warning System)
AEBS (Advanced Emergency Braking System)
Axle Load Indicator
ESP (Electronic Stability Program)
ASR (Anti-Slip Regulation)
Eco Roll
Differential Lock
In-vehicle Internet
Intarder + Adaptive Cruise Control
MaxCruise (Predictive Cruise Control)
TPMS (Tyre Temperature and Pressure Monitoring System)
Packs
Driver Seat (Premium Fabric)
Multimedia System with 7.2’’ Touchscreen
Mini Fridge
Park Heater
ConnecTruck
MaxCruise (Predictive Cruise Control)
Electrically Operated Cab Tilting
TPMS (Tyre Temperature and Pressure Monitoring System) Aluminium Wheels
Coffee Maker
LED Low Beams
Double Armrest for Passenger Seat
Side Skirt
Driver Seat (Premium Fabric)
Multimedia System with 7.2’’ Touchscreen
Mini Fridge
Park Heater
ConnecTruck
MaxCruise (Predictive Cruise Control)
Electrically Operated Cab Tilting
TPMS (Tyre Temperature and Pressure Monitoring System) Aluminium Wheels
Coffee Maker
LED Low Beams
Double Armrest for Passenger Seat
Side Skirt
Design your F-MAX,
Ford Trucks’ largest vehicle.
Select your options and start designing your new F-MAX.
Ford Trucks Are All Over The World.
At home or abroad, wherever you are, our network of dealerships is at
your service.
Information Form
Fill in the form, and start discovering the new F-MAX.
Are you ready to discover the all-new Ford Trucks?
Complete the form, and we'll e-mail you with our catalogue so you can discover what the all-new Ford Trucks has to offer.
Fill in the form and start discovering the new Ford Trucks.
Enter your details, and we'll call you with more information about the new F-MAX. We can even prepare your quote with special offers just for you.
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Are you ready to discover the all-new Ford Trucks?
Fill in the form and we'll e-mail you our catalogue so you can discover what the all-new Ford Trucks has to offer.
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Privacy Policy

This Privacy Policy (the "Policy") describes how Ford Otomotiv Sanayi A.Ş. ("Ford Otosan", "we", "our" or "us")) -as the data controller- uses and discloses the information collected about you (your "personal information") when you visit our stand at the International Motor Show in Hannover, Germany in 2018 (“Exhibition”) and visit the websites namely www.fordtrucks.com.tr, www.ford.com.tr, www.fordotosan.com.tr (the "Website/s") or when you contact us using the details available on it. The Policy also outlines below how we use the personal information we collect when your vehicle is serviced or repaired.

The Websites may enable you to purchase, or apply for quotes for products and services such as motor insurance, vehicle lease or hire or accessories. Some of these products and/or services are provided by Ford Otosan's partners who will collect additional personal information from you in order to fulfil your requests. Our partners will use the personal information they collect as they describe in their privacy statements or as they explain when you provide your personal information.

In addition to this Policy, some Ford products and services (including some Ford Otosan apps) may have their own privacy policies which describe in more detail how your personal information is used in a particular context. You can also find out more about what information your vehicle collects and uses by consulting the owners' manual or its accompanying app (where available).

Who we share your personal information with

Your personal information may be disclosed to:

• companies or other organisations that we have engaged to provide services on our behalf such as web-hosting companies, mailing vendors, analytics providers, event hosting services, and information technology providers;

• companies or other organisations where you have asked us to or agreed that we may share your personal information with them;

• dealers and our partners where this is necessary to provide you with a product or service;

• professional advisors;

• any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights, the rights of any third party or individuals' personal safety, or to detect, prevent, or otherwise address fraud, security or safety issues; or

• any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal information uses it in a manner that is consistent with this Policy.

Ford Otosan may also transfer your personal information to Koç Holding A. Ş., Ford Motor Company, and other Ford Motor Company Group companies worldwide, and to their service providers. When we transfer your personal information, we will make sure that is used for purposes which are compatible with those described in this Policy.

Transferring your personal information internationally

Your personal information will be treated in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“GDPR”) concerning data protection and may be transferred within the European Economic Area ("EEA"), as well as to countries outside the EEA (including to Turkey and the USA). When we transfer your personal information outside the EEA we will put in place appropriate safeguards in accordance with our legal obligations to ensure that your personal information is adequately protected irrespective of the country to which it is transferred. These safeguards may include obtaining contractual assurances from any third party given access to your personal information that your personal information will be protected by standards which are equivalent to those that protect your personal information when it is in the EEA. If you would like to know more about how Ford Otosan protects your personal information when it is transferred outside the EEA, please contact us at the address below.

What personal information will we use?

Ford Otosan collects personal information from the Exhibition and Websites:

• when you fill in forms (for example, if you request a test drive)

• automatically through the use of cookies and similar technologies. You can find out more about this in Ford Otosan's cookie guide.

• The Websites enable you to provide personal information including:

• your name and contact information (such as your address, telephone number(s) and email address) and information about your business or employer if you are enquiring in a commercial capacity;

• information about your vehicle (including your Vehicle Identification Number ("VIN"), vehicle registration number, model, age and mileage);

• the products and services in which you are interested; and

• your contact and marketing preferences.

In addition, we;

• collect your personal information if you contact us using the details available through the Websites (for example, we will keep a record of the information you provide when you write to us or contact our customer service centres); and

• may combine the information we hold with information about you or your interests, socio-economic and socio-demographic status, online identifiers and current contact details collected by third parties such as marketing agencies.

• When you take your vehicle to be serviced or repaired we will collect diagnostic information about your vehicle and keep a record of the work carried out and parts supplied. You can find out about what personal information is collected when your Ford vehicle is serviced or repaired Repair, diagnosis and servicing for your Ford vehicle.

How do we use your personal information?

We use the personal information we collect from the Exhibition and Websites to:

• fulfil your requests;

• manage and improve our business and our relationship with you;

• deal with your enquiries;

• conduct research;

• send you marketing material in line with your communications preferences;

• comply with our legal and regulatory responsibilities, to respond to legal process or requests for information issued by government authorities or other third parties, to prevent and detect crime and fraud, or protect your, our or others’ rights; and

• operate the Websites, personalise it to you, and to understand how the Website is used so that we can improve it.

We may combine and analyse your personal information to:

• help us understand, develop and improve our products, processes, services and marketing and business strategies;

• personalise our products and services to you;

• to understand our customers better; and

• to manage and improve our relationship with you.

This could include, for example, informing our distribution strategy, evaluating the effectiveness of our marketing and customer service, conducting market analysis and identifying products or services which may be of interest to you, and contacting you to tell you about such products and services.

We would like to make sure the communications we send you and our interactions with you are as relevant to you as possible. As a result, from time to time, we may use information about you collected from third parties (as described in the 'What information will we use?' to help us determine what Ford products and services you might be interested in. We may then send you information about those products and services in accordance with your communications preferences, and use the information we hold about you to inform our customer service centres if you contact them. We may also work with third parties to show you tailored advertising on social media platforms or, if you have consented to the use of cookies, when you browse the internet/visit other Websites (please see Ford Otosan's cookie guide for more information). You can find out how to stop receiving marketing material from us in the Your rights section below

For more information about how the personal information we collect when your vehicle is serviced or repaired, please see the Repair, diagnosis and servicing for your Ford vehicle section below.

We keep your personal information in identifiable form for as long as is reasonably necessary to fulfil the purposes for which we collected it and to comply with our legal obligations. This generally means holding your personal information for as long as one of the following apply:

• your personal information is reasonably required in order to provide the services you have requested to you;

• your personal information is reasonably required in order to protect and defend our rights or property (this will generally be the length of the relevant legal limitation period); or

• we are otherwise required to keep your personal information by applicable laws or regulations.

What lawful grounds do we rely on when we use your personal information?

There are different lawful grounds that we rely on to use your personal information and we will collect and use your personal information in the following situations:

• where our use of your personal information is necessary to perform a contract or contracts that you are a party to, or to take steps that you request before entering into a contract. These contracts could include the conditions on which you enter a competition or agreements you enter into for service products, for example;

• where our use of your personal information is within our legitimate interests or the legitimate interests of the organisation with which we have shared your personal information and we have made sure that your personal information, and your rights in relation to that information, are protected. For example, we may rely on this legal ground if we and/or the companies within the Ford Motor Company group use your personal information to: understand and improve our (or their) products, services and/or marketing strategies; for research purposes; to manage and improve our relationship with you and for administrative purposes; to help find out what information, products and services are most likely to interest you and to send or show you information, offers, and online advertisements for these products or services; to personalise your experience of our products and services; to ensure that our products and services are delivered and used in accordance with the law and the terms and conditions that apply to them; and where necessary to protect or defend our or another's rights or property, or to detect, prevent, or otherwise address fraud, security, safety or privacy issues;

• where we believe it is necessary to use your personal information to comply with a legal or regulatory obligation to which we are subject;

• in limited circumstances where we believe it is necessary to protect someone's safety or vital interests; and

• where we have your consent. We will rely on your consent to, for example, collect technical information such as data from cookies and similar technologies as we describe in Ford Otosan's cookies guide and to use your personal information for marketing to you by email and text message. Where we rely on consent to use your personal information, you have the right to withdraw that consent at any time. Please see the 'Your rights' section of this policy for more details.

We will keep your personal information for no longer than is necessary for the purposes for which they are processed. Your personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) of the GDPR subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard your rights and freedoms.

Your rights

You have the right as an individual to find out what information we hold about you and for what purposes, as well as to access that information and make corrections if necessary. You also have the right in some circumstances to object to our use of your personal information, to ask us to restrict or erase your personal information or to request that your personal information is provided to you in a commonly used electronic format so that you can share it with other organisations.

Where you have consented to our use of your personal information (please see the section named What lawful grounds do we rely on when we use your personal information? for further information), you can withdraw your consent at any time. If you wish to do so, please contact us at the address below.

We will make all practical efforts to respect your wishes. However, certain legislation, especially related to safety issues or financial regulation might prevent this.

If you have chosen to receive marketing communications from Ford Otosan you can change your mind at any time. If you would like to stop receiving marketing communications from Ford Otosan, please write to the address below:

Akpınar Mahallesi Hasan Basri Caddesi No: 2 34885 Sancaktepe Istanbul Turkey

Or email to:

kvk@ford.com.tr

Or click the unsubscribe button at the bottom of the respective marketing communication.

If you have questions or concerns regarding Ford Otosan's use of your personal information, or would like to access the information that Ford Otosan holds about you or exercise any of the other rights you have in relation to your personal information, please contact Akpınar Mahallesi Hasan Basri Caddesi No: 2 34885 Sancaktepe Istanbul Turkey by addressing to Mr. Serhan Ipekyun or email kvk@ford.com.tr.

Ford Otosan have appointed a Data Protection Officer. You can contact the Data Protection Officer at kvk@ford.com.tr.

If you have a complaint about the way in which Ford Otosan uses your personal information we hope that in the first instance you will contact us. You may, however, also make a complaint to the European Data Protection Board, which is the authority that upholds information rights in the European Union.

Other websites and social networking

The Websites may contain links to other websites which are outside our control and are not covered by this Policy. If you access other websites using the links provided, the operators of those websites may collect information from you which will be used by them in accordance with their privacy policies, which may differ from ours.

The Websites may also offer you the opportunity to share or follow information about Ford Otosan, Ford, the Websites or the products and/or services available through it using third party social networking functionality (such as through “share this”, “like” or “follow” buttons).

We offer this functionality in order to generate interest in the Websites among the members of your social networks, and to permit you to share and follow opinions, news and recommendations about the Websites with your contacts. However, you should be aware that sharing personal information with a social network may result in that information being collected by the social network provider and being made publicly-available, including through internet search engines.

You should always read the privacy policy of any website you access or social network through which you share information carefully in order to understand their privacy practices.

Updates to this Privacy Policy

We may amend this Policy from time to time. If we make substantial or material changes in the way we wish to use your personal information we will communicate providing a prominent notice on the Websites or by contacting you directly. If you do not agree with these changes, please do not continue to use the Websites.

Repair, diagnosis and servicing for your Ford vehicle

When your Ford vehicle was manufactured it was assigned a unique number (the Vehicle Identification Number, or VIN). From the VIN we can tell certain information about your vehicle, including its model, age, the software it uses, its technical specifications.

In order to diagnose, analyse, repair or service your vehicle, the technicians working on it will need to collect the VIN together with certain diagnostic information and information about the current state of your vehicle (for example, what software versions it is using, its mileage etc.).

This information will be transferred to a system run by Ford Otosan so that the technicians working on your vehicle can be provided with vehicle-specific repair, maintenance and diagnostic information (such as wiring diagrams and vehicle software updates) and information about any past work carried out on your vehicle to assist them to diagnose, repair and/or service it and to enable them to maintain their records.

To make sure your vehicle has a comprehensive diagnosis record, information about what work is done to your vehicle when it is serviced or repaired will be linked to the VIN of your vehicle. This will be transferred to the system and stored so that Ford Otosan (or any third parties it authorises to use the system in this way) can make information about past repair or service available to any dealer or repairer anywhere in the world who needs to repair or service your vehicle.

The information held on the system is also used by Ford Otosan to enable the diagnosis, repair of your vehicle, to manage and administer warranties and similar products and services, for product safety and research and development purposes and to enable Ford Otosan to comply with its legal obligations.

In addition to the transfers of information described above, Ford Otosan may also pass this information to:

• companies in the Ford corporate Group for the purposes of research and development and analytics; and/or

• to companies in the Ford corporate Group and/or third parties where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights, the rights of other companies in the Ford Motor Company corporate group, or the rights of any third party.

You can find out more about the legal grounds we rely on when we use your personal information What lawful grounds do we rely on when we use your personal information?

Given the global nature of the system, VIN information is transferred to countries outside the European Economic Area by Ford Otosan. You can find out more about the international transfers of personal information we make Transferring your personal information internationally.

Marketing by Ford Otosan

Ford Otosan would like to keep you up-to-date with information on Ford products and services. Please let us know if and how you would like to hear from us by ticking the boxes below.

For information on how we will use your data, international transfers of data and your rights, please see full Privacy Policy details.

Privacy Policy

This Privacy Policy (the "Policy") describes how Ford Otomotiv Sanayi A.Ş. ("Ford Otosan", "we", "our" or "us")) -as the data controller- uses and discloses the information collected about you (your "personal information") when you visit our stand at the International Motor Show in Hannover, Germany in 2018 (“Exhibition”) and visit the websites namely www.fordtrucks.com.tr, www.ford.com.tr, www.fordotosan.com.tr (the "Website/s") or when you contact us using the details available on it. The Policy also outlines below how we use the personal information we collect when your vehicle is serviced or repaired.

The Websites may enable you to purchase, or apply for quotes for products and services such as motor insurance, vehicle lease or hire or accessories. Some of these products and/or services are provided by Ford Otosan's partners who will collect additional personal information from you in order to fulfil your requests. Our partners will use the personal information they collect as they describe in their privacy statements or as they explain when you provide your personal information.

In addition to this Policy, some Ford products and services (including some Ford Otosan apps) may have their own privacy policies which describe in more detail how your personal information is used in a particular context. You can also find out more about what information your vehicle collects and uses by consulting the owners' manual or its accompanying app (where available).

Who we share your personal information with

Your personal information may be disclosed to:

• companies or other organisations that we have engaged to provide services on our behalf such as web-hosting companies, mailing vendors, analytics providers, event hosting services, and information technology providers;

• companies or other organisations where you have asked us to or agreed that we may share your personal information with them;

• dealers and our partners where this is necessary to provide you with a product or service;

• professional advisors;

• any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights, the rights of any third party or individuals' personal safety, or to detect, prevent, or otherwise address fraud, security or safety issues; or

• any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal information uses it in a manner that is consistent with this Policy.

Ford Otosan may also transfer your personal information to Koç Holding A. Ş., Ford Motor Company, and other Ford Motor Company Group companies worldwide, and to their service providers. When we transfer your personal information, we will make sure that is used for purposes which are compatible with those described in this Policy.

Transferring your personal information internationally

Your personal information will be treated in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“GDPR”) concerning data protection and may be transferred within the European Economic Area ("EEA"), as well as to countries outside the EEA (including to Turkey and the USA). When we transfer your personal information outside the EEA we will put in place appropriate safeguards in accordance with our legal obligations to ensure that your personal information is adequately protected irrespective of the country to which it is transferred. These safeguards may include obtaining contractual assurances from any third party given access to your personal information that your personal information will be protected by standards which are equivalent to those that protect your personal information when it is in the EEA. If you would like to know more about how Ford Otosan protects your personal information when it is transferred outside the EEA, please contact us at the address below.

What personal information will we use?

Ford Otosan collects personal information from the Exhibition and Websites:

• when you fill in forms (for example, if you request a test drive)

• automatically through the use of cookies and similar technologies. You can find out more about this in Ford Otosan's cookie guide.

• The Websites enable you to provide personal information including:

• your name and contact information (such as your address, telephone number(s) and email address) and information about your business or employer if you are enquiring in a commercial capacity;

• information about your vehicle (including your Vehicle Identification Number ("VIN"), vehicle registration number, model, age and mileage);

• the products and services in which you are interested; and

• your contact and marketing preferences.

In addition, we;

• collect your personal information if you contact us using the details available through the Websites (for example, we will keep a record of the information you provide when you write to us or contact our customer service centres); and

• may combine the information we hold with information about you or your interests, socio-economic and socio-demographic status, online identifiers and current contact details collected by third parties such as marketing agencies.

• When you take your vehicle to be serviced or repaired we will collect diagnostic information about your vehicle and keep a record of the work carried out and parts supplied. You can find out about what personal information is collected when your Ford vehicle is serviced or repaired Repair, diagnosis and servicing for your Ford vehicle.

How do we use your personal information?

We use the personal information we collect from the Exhibition and Websites to:

• fulfil your requests;

• manage and improve our business and our relationship with you;

• deal with your enquiries;

• conduct research;

• send you marketing material in line with your communications preferences;

• comply with our legal and regulatory responsibilities, to respond to legal process or requests for information issued by government authorities or other third parties, to prevent and detect crime and fraud, or protect your, our or others’ rights; and

• operate the Websites, personalise it to you, and to understand how the Website is used so that we can improve it.

We may combine and analyse your personal information to:

• help us understand, develop and improve our products, processes, services and marketing and business strategies;

• personalise our products and services to you;

• to understand our customers better; and

• to manage and improve our relationship with you.

This could include, for example, informing our distribution strategy, evaluating the effectiveness of our marketing and customer service, conducting market analysis and identifying products or services which may be of interest to you, and contacting you to tell you about such products and services.

We would like to make sure the communications we send you and our interactions with you are as relevant to you as possible. As a result, from time to time, we may use information about you collected from third parties (as described in the 'What information will we use?' to help us determine what Ford products and services you might be interested in. We may then send you information about those products and services in accordance with your communications preferences, and use the information we hold about you to inform our customer service centres if you contact them. We may also work with third parties to show you tailored advertising on social media platforms or, if you have consented to the use of cookies, when you browse the internet/visit other Websites (please see Ford Otosan's cookie guide for more information). You can find out how to stop receiving marketing material from us in the Your rights section below

For more information about how the personal information we collect when your vehicle is serviced or repaired, please see the Repair, diagnosis and servicing for your Ford vehicle section below.

We keep your personal information in identifiable form for as long as is reasonably necessary to fulfil the purposes for which we collected it and to comply with our legal obligations. This generally means holding your personal information for as long as one of the following apply:

• your personal information is reasonably required in order to provide the services you have requested to you;

• your personal information is reasonably required in order to protect and defend our rights or property (this will generally be the length of the relevant legal limitation period); or

• we are otherwise required to keep your personal information by applicable laws or regulations.

What lawful grounds do we rely on when we use your personal information?

There are different lawful grounds that we rely on to use your personal information and we will collect and use your personal information in the following situations:

• where our use of your personal information is necessary to perform a contract or contracts that you are a party to, or to take steps that you request before entering into a contract. These contracts could include the conditions on which you enter a competition or agreements you enter into for service products, for example;

• where our use of your personal information is within our legitimate interests or the legitimate interests of the organisation with which we have shared your personal information and we have made sure that your personal information, and your rights in relation to that information, are protected. For example, we may rely on this legal ground if we and/or the companies within the Ford Motor Company group use your personal information to: understand and improve our (or their) products, services and/or marketing strategies; for research purposes; to manage and improve our relationship with you and for administrative purposes; to help find out what information, products and services are most likely to interest you and to send or show you information, offers, and online advertisements for these products or services; to personalise your experience of our products and services; to ensure that our products and services are delivered and used in accordance with the law and the terms and conditions that apply to them; and where necessary to protect or defend our or another's rights or property, or to detect, prevent, or otherwise address fraud, security, safety or privacy issues;

• where we believe it is necessary to use your personal information to comply with a legal or regulatory obligation to which we are subject;

• in limited circumstances where we believe it is necessary to protect someone's safety or vital interests; and

• where we have your consent. We will rely on your consent to, for example, collect technical information such as data from cookies and similar technologies as we describe in Ford Otosan's cookies guide and to use your personal information for marketing to you by email and text message. Where we rely on consent to use your personal information, you have the right to withdraw that consent at any time. Please see the 'Your rights' section of this policy for more details.

We will keep your personal information for no longer than is necessary for the purposes for which they are processed. Your personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) of the GDPR subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard your rights and freedoms.

Your rights

You have the right as an individual to find out what information we hold about you and for what purposes, as well as to access that information and make corrections if necessary. You also have the right in some circumstances to object to our use of your personal information, to ask us to restrict or erase your personal information or to request that your personal information is provided to you in a commonly used electronic format so that you can share it with other organisations.

Where you have consented to our use of your personal information (please see the section named What lawful grounds do we rely on when we use your personal information? for further information), you can withdraw your consent at any time. If you wish to do so, please contact us at the address below.

We will make all practical efforts to respect your wishes. However, certain legislation, especially related to safety issues or financial regulation might prevent this.

If you have chosen to receive marketing communications from Ford Otosan you can change your mind at any time. If you would like to stop receiving marketing communications from Ford Otosan, please write to the address below:

Akpınar Mahallesi Hasan Basri Caddesi No: 2 34885 Sancaktepe Istanbul Turkey

Or email to:

kvk@ford.com.tr

Or click the unsubscribe button at the bottom of the respective marketing communication.

If you have questions or concerns regarding Ford Otosan's use of your personal information, or would like to access the information that Ford Otosan holds about you or exercise any of the other rights you have in relation to your personal information, please contact Akpınar Mahallesi Hasan Basri Caddesi No: 2 34885 Sancaktepe Istanbul Turkey by addressing to Mr. Serhan Ipekyun or email kvk@ford.com.tr.

Ford Otosan have appointed a Data Protection Officer. You can contact the Data Protection Officer at kvk@ford.com.tr.

If you have a complaint about the way in which Ford Otosan uses your personal information we hope that in the first instance you will contact us. You may, however, also make a complaint to the European Data Protection Board, which is the authority that upholds information rights in the European Union.

Other websites and social networking

The Websites may contain links to other websites which are outside our control and are not covered by this Policy. If you access other websites using the links provided, the operators of those websites may collect information from you which will be used by them in accordance with their privacy policies, which may differ from ours.

The Websites may also offer you the opportunity to share or follow information about Ford Otosan, Ford, the Websites or the products and/or services available through it using third party social networking functionality (such as through “share this”, “like” or “follow” buttons).

We offer this functionality in order to generate interest in the Websites among the members of your social networks, and to permit you to share and follow opinions, news and recommendations about the Websites with your contacts. However, you should be aware that sharing personal information with a social network may result in that information being collected by the social network provider and being made publicly-available, including through internet search engines.

You should always read the privacy policy of any website you access or social network through which you share information carefully in order to understand their privacy practices.

Updates to this Privacy Policy

We may amend this Policy from time to time. If we make substantial or material changes in the way we wish to use your personal information we will communicate providing a prominent notice on the Websites or by contacting you directly. If you do not agree with these changes, please do not continue to use the Websites.

Repair, diagnosis and servicing for your Ford vehicle

When your Ford vehicle was manufactured it was assigned a unique number (the Vehicle Identification Number, or VIN). From the VIN we can tell certain information about your vehicle, including its model, age, the software it uses, its technical specifications.

In order to diagnose, analyse, repair or service your vehicle, the technicians working on it will need to collect the VIN together with certain diagnostic information and information about the current state of your vehicle (for example, what software versions it is using, its mileage etc.).

This information will be transferred to a system run by Ford Otosan so that the technicians working on your vehicle can be provided with vehicle-specific repair, maintenance and diagnostic information (such as wiring diagrams and vehicle software updates) and information about any past work carried out on your vehicle to assist them to diagnose, repair and/or service it and to enable them to maintain their records.

To make sure your vehicle has a comprehensive diagnosis record, information about what work is done to your vehicle when it is serviced or repaired will be linked to the VIN of your vehicle. This will be transferred to the system and stored so that Ford Otosan (or any third parties it authorises to use the system in this way) can make information about past repair or service available to any dealer or repairer anywhere in the world who needs to repair or service your vehicle.

The information held on the system is also used by Ford Otosan to enable the diagnosis, repair of your vehicle, to manage and administer warranties and similar products and services, for product safety and research and development purposes and to enable Ford Otosan to comply with its legal obligations.

In addition to the transfers of information described above, Ford Otosan may also pass this information to:

• companies in the Ford corporate Group for the purposes of research and development and analytics; and/or

• to companies in the Ford corporate Group and/or third parties where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights, the rights of other companies in the Ford Motor Company corporate group, or the rights of any third party.

You can find out more about the legal grounds we rely on when we use your personal information What lawful grounds do we rely on when we use your personal information?

Given the global nature of the system, VIN information is transferred to countries outside the European Economic Area by Ford Otosan. You can find out more about the international transfers of personal information we make Transferring your personal information internationally.

Marketing by Ford Otosan

Ford Otosan would like to keep you up-to-date with information on Ford products and services. Please let us know if and how you would like to hear from us by ticking the boxes below.

For information on how we will use your data, international transfers of data and your rights, please see full Privacy Policy details.

This Privacy Policy (the "Policy") describes how Ford Otomotiv Sanayi A.Ş. ("Ford Otosan", "we", "our" or "us")) -as the data controller- uses and discloses the information collected about you (your "personal information") when you visit our stand at the International Motor Show in Hannover, Germany in 2018 (“Exhibition”) and visit the websites namely www.fordtrucks.com.tr, www.ford.com.tr, www.fordotosan.com.tr (the "Website/s") or when you contact us using the details available on it. The Policy also outlines below how we use the personal information we collect when your vehicle is serviced or repaired.

The Websites may enable you to purchase, or apply for quotes for products and services such as motor insurance, vehicle lease or hire or accessories. Some of these products and/or services are provided by Ford Otosan's partners who will collect additional personal information from you in order to fulfil your requests. Our partners will use the personal information they collect as they describe in their privacy statements or as they explain when you provide your personal information.

In addition to this Policy, some Ford products and services (including some Ford Otosan apps) may have their own privacy policies which describe in more detail how your personal information is used in a particular context. You can also find out more about what information your vehicle collects and uses by consulting the owners' manual or its accompanying app (where available).

Who we share your personal information with

Your personal information may be disclosed to:

• companies or other organisations that we have engaged to provide services on our behalf such as web-hosting companies, mailing vendors, analytics providers, event hosting services, and information technology providers;

• companies or other organisations where you have asked us to or agreed that we may share your personal information with them;

• dealers and our partners where this is necessary to provide you with a product or service;

• professional advisors;

• any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights, the rights of any third party or individuals' personal safety, or to detect, prevent, or otherwise address fraud, security or safety issues; or

• any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal information uses it in a manner that is consistent with this Policy.

Ford Otosan may also transfer your personal information to Koç Holding A. Ş., Ford Motor Company, and other Ford Motor Company Group companies worldwide, and to their service providers. When we transfer your personal information, we will make sure that is used for purposes which are compatible with those described in this Policy.

Transferring your personal information internationally

Your personal information will be treated in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“GDPR”) concerning data protection and may be transferred within the European Economic Area ("EEA"), as well as to countries outside the EEA (including to Turkey and the USA). When we transfer your personal information outside the EEA we will put in place appropriate safeguards in accordance with our legal obligations to ensure that your personal information is adequately protected irrespective of the country to which it is transferred. These safeguards may include obtaining contractual assurances from any third party given access to your personal information that your personal information will be protected by standards which are equivalent to those that protect your personal information when it is in the EEA. If you would like to know more about how Ford Otosan protects your personal information when it is transferred outside the EEA, please contact us at the address below.

What personal information will we use?

Ford Otosan collects personal information from the Exhibition and Websites:

• when you fill in forms (for example, if you request a test drive)

• automatically through the use of cookies and similar technologies. You can find out more about this in Ford Otosan's cookie guide.

• The Websites enable you to provide personal information including:

• your name and contact information (such as your address, telephone number(s) and email address) and information about your business or employer if you are enquiring in a commercial capacity;

• information about your vehicle (including your Vehicle Identification Number ("VIN"), vehicle registration number, model, age and mileage);

• the products and services in which you are interested; and

• your contact and marketing preferences.

In addition, we;

• collect your personal information if you contact us using the details available through the Websites (for example, we will keep a record of the information you provide when you write to us or contact our customer service centres); and

• may combine the information we hold with information about you or your interests, socio-economic and socio-demographic status, online identifiers and current contact details collected by third parties such as marketing agencies.

• When you take your vehicle to be serviced or repaired we will collect diagnostic information about your vehicle and keep a record of the work carried out and parts supplied. You can find out about what personal information is collected when your Ford vehicle is serviced or repaired Repair, diagnosis and servicing for your Ford vehicle.

How do we use your personal information?

We use the personal information we collect from the Exhibition and Websites to:

• fulfil your requests;

• manage and improve our business and our relationship with you;

• deal with your enquiries;

• conduct research;

• send you marketing material in line with your communications preferences;

• comply with our legal and regulatory responsibilities, to respond to legal process or requests for information issued by government authorities or other third parties, to prevent and detect crime and fraud, or protect your, our or others’ rights; and

• operate the Websites, personalise it to you, and to understand how the Website is used so that we can improve it.

We may combine and analyse your personal information to:

• help us understand, develop and improve our products, processes, services and marketing and business strategies;

• personalise our products and services to you;

• to understand our customers better; and

• to manage and improve our relationship with you.

This could include, for example, informing our distribution strategy, evaluating the effectiveness of our marketing and customer service, conducting market analysis and identifying products or services which may be of interest to you, and contacting you to tell you about such products and services.

We would like to make sure the communications we send you and our interactions with you are as relevant to you as possible. As a result, from time to time, we may use information about you collected from third parties (as described in the 'What information will we use?' to help us determine what Ford products and services you might be interested in. We may then send you information about those products and services in accordance with your communications preferences, and use the information we hold about you to inform our customer service centres if you contact them. We may also work with third parties to show you tailored advertising on social media platforms or, if you have consented to the use of cookies, when you browse the internet/visit other Websites (please see Ford Otosan's cookie guide for more information). You can find out how to stop receiving marketing material from us in the Your rights section below

For more information about how the personal information we collect when your vehicle is serviced or repaired, please see the Repair, diagnosis and servicing for your Ford vehicle section below.

We keep your personal information in identifiable form for as long as is reasonably necessary to fulfil the purposes for which we collected it and to comply with our legal obligations. This generally means holding your personal information for as long as one of the following apply:

• your personal information is reasonably required in order to provide the services you have requested to you;

• your personal information is reasonably required in order to protect and defend our rights or property (this will generally be the length of the relevant legal limitation period); or

• we are otherwise required to keep your personal information by applicable laws or regulations.

What lawful grounds do we rely on when we use your personal information?

There are different lawful grounds that we rely on to use your personal information and we will collect and use your personal information in the following situations:

• where our use of your personal information is necessary to perform a contract or contracts that you are a party to, or to take steps that you request before entering into a contract. These contracts could include the conditions on which you enter a competition or agreements you enter into for service products, for example;

• where our use of your personal information is within our legitimate interests or the legitimate interests of the organisation with which we have shared your personal information and we have made sure that your personal information, and your rights in relation to that information, are protected. For example, we may rely on this legal ground if we and/or the companies within the Ford Motor Company group use your personal information to: understand and improve our (or their) products, services and/or marketing strategies; for research purposes; to manage and improve our relationship with you and for administrative purposes; to help find out what information, products and services are most likely to interest you and to send or show you information, offers, and online advertisements for these products or services; to personalise your experience of our products and services; to ensure that our products and services are delivered and used in accordance with the law and the terms and conditions that apply to them; and where necessary to protect or defend our or another's rights or property, or to detect, prevent, or otherwise address fraud, security, safety or privacy issues;

• where we believe it is necessary to use your personal information to comply with a legal or regulatory obligation to which we are subject;

• in limited circumstances where we believe it is necessary to protect someone's safety or vital interests; and

• where we have your consent. We will rely on your consent to, for example, collect technical information such as data from cookies and similar technologies as we describe in Ford Otosan's cookies guide and to use your personal information for marketing to you by email and text message. Where we rely on consent to use your personal information, you have the right to withdraw that consent at any time. Please see the 'Your rights' section of this policy for more details.

We will keep your personal information for no longer than is necessary for the purposes for which they are processed. Your personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) of the GDPR subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard your rights and freedoms.

Your rights

You have the right as an individual to find out what information we hold about you and for what purposes, as well as to access that information and make corrections if necessary. You also have the right in some circumstances to object to our use of your personal information, to ask us to restrict or erase your personal information or to request that your personal information is provided to you in a commonly used electronic format so that you can share it with other organisations.

Where you have consented to our use of your personal information (please see the section named What lawful grounds do we rely on when we use your personal information? for further information), you can withdraw your consent at any time. If you wish to do so, please contact us at the address below.

We will make all practical efforts to respect your wishes. However, certain legislation, especially related to safety issues or financial regulation might prevent this.

If you have chosen to receive marketing communications from Ford Otosan you can change your mind at any time. If you would like to stop receiving marketing communications from Ford Otosan, please write to the address below:

Akpınar Mahallesi Hasan Basri Caddesi No: 2 34885 Sancaktepe Istanbul Turkey

Or email to:

kvk@ford.com.tr

Or click the unsubscribe button at the bottom of the respective marketing communication.

If you have questions or concerns regarding Ford Otosan's use of your personal information, or would like to access the information that Ford Otosan holds about you or exercise any of the other rights you have in relation to your personal information, please contact Akpınar Mahallesi Hasan Basri Caddesi No: 2 34885 Sancaktepe Istanbul Turkey by addressing to Mr. Serhan Ipekyun or email kvk@ford.com.tr.

Ford Otosan have appointed a Data Protection Officer. You can contact the Data Protection Officer at kvk@ford.com.tr.

If you have a complaint about the way in which Ford Otosan uses your personal information we hope that in the first instance you will contact us. You may, however, also make a complaint to the European Data Protection Board, which is the authority that upholds information rights in the European Union.

Other websites and social networking

The Websites may contain links to other websites which are outside our control and are not covered by this Policy. If you access other websites using the links provided, the operators of those websites may collect information from you which will be used by them in accordance with their privacy policies, which may differ from ours.

The Websites may also offer you the opportunity to share or follow information about Ford Otosan, Ford, the Websites or the products and/or services available through it using third party social networking functionality (such as through “share this”, “like” or “follow” buttons).

We offer this functionality in order to generate interest in the Websites among the members of your social networks, and to permit you to share and follow opinions, news and recommendations about the Websites with your contacts. However, you should be aware that sharing personal information with a social network may result in that information being collected by the social network provider and being made publicly-available, including through internet search engines.

You should always read the privacy policy of any website you access or social network through which you share information carefully in order to understand their privacy practices.

Updates to this Privacy Policy

We may amend this Policy from time to time. If we make substantial or material changes in the way we wish to use your personal information we will communicate providing a prominent notice on the Websites or by contacting you directly. If you do not agree with these changes, please do not continue to use the Websites.

Repair, diagnosis and servicing for your Ford vehicle

When your Ford vehicle was manufactured it was assigned a unique number (the Vehicle Identification Number, or VIN). From the VIN we can tell certain information about your vehicle, including its model, age, the software it uses, its technical specifications.

In order to diagnose, analyse, repair or service your vehicle, the technicians working on it will need to collect the VIN together with certain diagnostic information and information about the current state of your vehicle (for example, what software versions it is using, its mileage etc.).

This information will be transferred to a system run by Ford Otosan so that the technicians working on your vehicle can be provided with vehicle-specific repair, maintenance and diagnostic information (such as wiring diagrams and vehicle software updates) and information about any past work carried out on your vehicle to assist them to diagnose, repair and/or service it and to enable them to maintain their records.

To make sure your vehicle has a comprehensive diagnosis record, information about what work is done to your vehicle when it is serviced or repaired will be linked to the VIN of your vehicle. This will be transferred to the system and stored so that Ford Otosan (or any third parties it authorises to use the system in this way) can make information about past repair or service available to any dealer or repairer anywhere in the world who needs to repair or service your vehicle.

The information held on the system is also used by Ford Otosan to enable the diagnosis, repair of your vehicle, to manage and administer warranties and similar products and services, for product safety and research and development purposes and to enable Ford Otosan to comply with its legal obligations.

In addition to the transfers of information described above, Ford Otosan may also pass this information to:

• companies in the Ford corporate Group for the purposes of research and development and analytics; and/or

• to companies in the Ford corporate Group and/or third parties where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights, the rights of other companies in the Ford Motor Company corporate group, or the rights of any third party.

You can find out more about the legal grounds we rely on when we use your personal information What lawful grounds do we rely on when we use your personal information?

Given the global nature of the system, VIN information is transferred to countries outside the European Economic Area by Ford Otosan. You can find out more about the international transfers of personal information we make Transferring your personal information internationally.

Marketing by Ford Otosan

Ford Otosan would like to keep you up-to-date with information on Ford products and services. Please let us know if and how you would like to hear from us by ticking the boxes below.

For information on how we will use your data, international transfers of data and your rights, please see full Privacy Policy details.

Privacy Policy

This Privacy Policy (the "Policy") describes how Ford Otomotiv Sanayi A.Ş. ("Ford Otosan", "we", "our" or "us")) -as the data controller- uses and discloses the information collected about you (your "personal information") when you visit our stand at the International Motor Show in Hannover, Germany in 2018 (“Exhibition”) and visit the websites namely www.fordtrucks.com.tr, www.ford.com.tr, www.fordotosan.com.tr (the "Website/s") or when you contact us using the details available on it. The Policy also outlines below how we use the personal information we collect when your vehicle is serviced or repaired.

The Websites may enable you to purchase, or apply for quotes for products and services such as motor insurance, vehicle lease or hire or accessories. Some of these products and/or services are provided by Ford Otosan's partners who will collect additional personal information from you in order to fulfil your requests. Our partners will use the personal information they collect as they describe in their privacy statements or as they explain when you provide your personal information.

In addition to this Policy, some Ford products and services (including some Ford Otosan apps) may have their own privacy policies which describe in more detail how your personal information is used in a particular context. You can also find out more about what information your vehicle collects and uses by consulting the owners' manual or its accompanying app (where available).

Who we share your personal information with

Your personal information may be disclosed to:

• companies or other organisations that we have engaged to provide services on our behalf such as web-hosting companies, mailing vendors, analytics providers, event hosting services, and information technology providers;

• companies or other organisations where you have asked us to or agreed that we may share your personal information with them;

• dealers and our partners where this is necessary to provide you with a product or service;

• professional advisors;

• any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights, the rights of any third party or individuals' personal safety, or to detect, prevent, or otherwise address fraud, security or safety issues; or

• any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal information uses it in a manner that is consistent with this Policy.

Ford Otosan may also transfer your personal information to Koç Holding A. Ş., Ford Motor Company, and other Ford Motor Company Group companies worldwide, and to their service providers. When we transfer your personal information, we will make sure that is used for purposes which are compatible with those described in this Policy.

Transferring your personal information internationally

Your personal information will be treated in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“GDPR”) concerning data protection and may be transferred within the European Economic Area ("EEA"), as well as to countries outside the EEA (including to Turkey and the USA). When we transfer your personal information outside the EEA we will put in place appropriate safeguards in accordance with our legal obligations to ensure that your personal information is adequately protected irrespective of the country to which it is transferred. These safeguards may include obtaining contractual assurances from any third party given access to your personal information that your personal information will be protected by standards which are equivalent to those that protect your personal information when it is in the EEA. If you would like to know more about how Ford Otosan protects your personal information when it is transferred outside the EEA, please contact us at the address below.

What personal information will we use?

Ford Otosan collects personal information from the Exhibition and Websites:

• when you fill in forms (for example, if you request a test drive)

• automatically through the use of cookies and similar technologies. You can find out more about this in Ford Otosan's cookie guide.

• The Websites enable you to provide personal information including:

• your name and contact information (such as your address, telephone number(s) and email address) and information about your business or employer if you are enquiring in a commercial capacity;

• information about your vehicle (including your Vehicle Identification Number ("VIN"), vehicle registration number, model, age and mileage);

• the products and services in which you are interested; and

• your contact and marketing preferences.

In addition, we;

• collect your personal information if you contact us using the details available through the Websites (for example, we will keep a record of the information you provide when you write to us or contact our customer service centres); and

• may combine the information we hold with information about you or your interests, socio-economic and socio-demographic status, online identifiers and current contact details collected by third parties such as marketing agencies.

• When you take your vehicle to be serviced or repaired we will collect diagnostic information about your vehicle and keep a record of the work carried out and parts supplied. You can find out about what personal information is collected when your Ford vehicle is serviced or repaired Repair, diagnosis and servicing for your Ford vehicle.

How do we use your personal information?

We use the personal information we collect from the Exhibition and Websites to:

• fulfil your requests;

• manage and improve our business and our relationship with you;

• deal with your enquiries;

• conduct research;

• send you marketing material in line with your communications preferences;

• comply with our legal and regulatory responsibilities, to respond to legal process or requests for information issued by government authorities or other third parties, to prevent and detect crime and fraud, or protect your, our or others’ rights; and

• operate the Websites, personalise it to you, and to understand how the Website is used so that we can improve it.

We may combine and analyse your personal information to:

• help us understand, develop and improve our products, processes, services and marketing and business strategies;

• personalise our products and services to you;

• to understand our customers better; and

• to manage and improve our relationship with you.

This could include, for example, informing our distribution strategy, evaluating the effectiveness of our marketing and customer service, conducting market analysis and identifying products or services which may be of interest to you, and contacting you to tell you about such products and services.

We would like to make sure the communications we send you and our interactions with you are as relevant to you as possible. As a result, from time to time, we may use information about you collected from third parties (as described in the 'What information will we use?' to help us determine what Ford products and services you might be interested in. We may then send you information about those products and services in accordance with your communications preferences, and use the information we hold about you to inform our customer service centres if you contact them. We may also work with third parties to show you tailored advertising on social media platforms or, if you have consented to the use of cookies, when you browse the internet/visit other Websites (please see Ford Otosan's cookie guide for more information). You can find out how to stop receiving marketing material from us in the Your rights section below

For more information about how the personal information we collect when your vehicle is serviced or repaired, please see the Repair, diagnosis and servicing for your Ford vehicle section below.

We keep your personal information in identifiable form for as long as is reasonably necessary to fulfil the purposes for which we collected it and to comply with our legal obligations. This generally means holding your personal information for as long as one of the following apply:

• your personal information is reasonably required in order to provide the services you have requested to you;

• your personal information is reasonably required in order to protect and defend our rights or property (this will generally be the length of the relevant legal limitation period); or

• we are otherwise required to keep your personal information by applicable laws or regulations.

What lawful grounds do we rely on when we use your personal information?

There are different lawful grounds that we rely on to use your personal information and we will collect and use your personal information in the following situations:

• where our use of your personal information is necessary to perform a contract or contracts that you are a party to, or to take steps that you request before entering into a contract. These contracts could include the conditions on which you enter a competition or agreements you enter into for service products, for example;

• where our use of your personal information is within our legitimate interests or the legitimate interests of the organisation with which we have shared your personal information and we have made sure that your personal information, and your rights in relation to that information, are protected. For example, we may rely on this legal ground if we and/or the companies within the Ford Motor Company group use your personal information to: understand and improve our (or their) products, services and/or marketing strategies; for research purposes; to manage and improve our relationship with you and for administrative purposes; to help find out what information, products and services are most likely to interest you and to send or show you information, offers, and online advertisements for these products or services; to personalise your experience of our products and services; to ensure that our products and services are delivered and used in accordance with the law and the terms and conditions that apply to them; and where necessary to protect or defend our or another's rights or property, or to detect, prevent, or otherwise address fraud, security, safety or privacy issues;

• where we believe it is necessary to use your personal information to comply with a legal or regulatory obligation to which we are subject;

• in limited circumstances where we believe it is necessary to protect someone's safety or vital interests; and

• where we have your consent. We will rely on your consent to, for example, collect technical information such as data from cookies and similar technologies as we describe in Ford Otosan's cookies guide and to use your personal information for marketing to you by email and text message. Where we rely on consent to use your personal information, you have the right to withdraw that consent at any time. Please see the 'Your rights' section of this policy for more details.

We will keep your personal information for no longer than is necessary for the purposes for which they are processed. Your personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) of the GDPR subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard your rights and freedoms.

Your rights

You have the right as an individual to find out what information we hold about you and for what purposes, as well as to access that information and make corrections if necessary. You also have the right in some circumstances to object to our use of your personal information, to ask us to restrict or erase your personal information or to request that your personal information is provided to you in a commonly used electronic format so that you can share it with other organisations.

Where you have consented to our use of your personal information (please see the section named What lawful grounds do we rely on when we use your personal information? for further information), you can withdraw your consent at any time. If you wish to do so, please contact us at the address below.

We will make all practical efforts to respect your wishes. However, certain legislation, especially related to safety issues or financial regulation might prevent this.

If you have chosen to receive marketing communications from Ford Otosan you can change your mind at any time. If you would like to stop receiving marketing communications from Ford Otosan, please write to the address below:

Akpınar Mahallesi Hasan Basri Caddesi No: 2 34885 Sancaktepe Istanbul Turkey

Or email to:

kvk@ford.com.tr

Or click the unsubscribe button at the bottom of the respective marketing communication.

If you have questions or concerns regarding Ford Otosan's use of your personal information, or would like to access the information that Ford Otosan holds about you or exercise any of the other rights you have in relation to your personal information, please contact Akpınar Mahallesi Hasan Basri Caddesi No: 2 34885 Sancaktepe Istanbul Turkey by addressing to Mr. Serhan Ipekyun or email kvk@ford.com.tr.

Ford Otosan have appointed a Data Protection Officer. You can contact the Data Protection Officer at kvk@ford.com.tr.

If you have a complaint about the way in which Ford Otosan uses your personal information we hope that in the first instance you will contact us. You may, however, also make a complaint to the European Data Protection Board, which is the authority that upholds information rights in the European Union.

Other websites and social networking

The Websites may contain links to other websites which are outside our control and are not covered by this Policy. If you access other websites using the links provided, the operators of those websites may collect information from you which will be used by them in accordance with their privacy policies, which may differ from ours.

The Websites may also offer you the opportunity to share or follow information about Ford Otosan, Ford, the Websites or the products and/or services available through it using third party social networking functionality (such as through “share this”, “like” or “follow” buttons).

We offer this functionality in order to generate interest in the Websites among the members of your social networks, and to permit you to share and follow opinions, news and recommendations about the Websites with your contacts. However, you should be aware that sharing personal information with a social network may result in that information being collected by the social network provider and being made publicly-available, including through internet search engines.

You should always read the privacy policy of any website you access or social network through which you share information carefully in order to understand their privacy practices.

Updates to this Privacy Policy

We may amend this Policy from time to time. If we make substantial or material changes in the way we wish to use your personal information we will communicate providing a prominent notice on the Websites or by contacting you directly. If you do not agree with these changes, please do not continue to use the Websites.

Repair, diagnosis and servicing for your Ford vehicle

When your Ford vehicle was manufactured it was assigned a unique number (the Vehicle Identification Number, or VIN). From the VIN we can tell certain information about your vehicle, including its model, age, the software it uses, its technical specifications.

In order to diagnose, analyse, repair or service your vehicle, the technicians working on it will need to collect the VIN together with certain diagnostic information and information about the current state of your vehicle (for example, what software versions it is using, its mileage etc.).

This information will be transferred to a system run by Ford Otosan so that the technicians working on your vehicle can be provided with vehicle-specific repair, maintenance and diagnostic information (such as wiring diagrams and vehicle software updates) and information about any past work carried out on your vehicle to assist them to diagnose, repair and/or service it and to enable them to maintain their records.

To make sure your vehicle has a comprehensive diagnosis record, information about what work is done to your vehicle when it is serviced or repaired will be linked to the VIN of your vehicle. This will be transferred to the system and stored so that Ford Otosan (or any third parties it authorises to use the system in this way) can make information about past repair or service available to any dealer or repairer anywhere in the world who needs to repair or service your vehicle.

The information held on the system is also used by Ford Otosan to enable the diagnosis, repair of your vehicle, to manage and administer warranties and similar products and services, for product safety and research and development purposes and to enable Ford Otosan to comply with its legal obligations.

In addition to the transfers of information described above, Ford Otosan may also pass this information to:

• companies in the Ford corporate Group for the purposes of research and development and analytics; and/or

• to companies in the Ford corporate Group and/or third parties where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights, the rights of other companies in the Ford Motor Company corporate group, or the rights of any third party.

You can find out more about the legal grounds we rely on when we use your personal information What lawful grounds do we rely on when we use your personal information?

Given the global nature of the system, VIN information is transferred to countries outside the European Economic Area by Ford Otosan. You can find out more about the international transfers of personal information we make Transferring your personal information internationally.

Marketing by Ford Otosan

Ford Otosan would like to keep you up-to-date with information on Ford products and services. Please let us know if and how you would like to hear from us by ticking the boxes below.

For information on how we will use your data, international transfers of data and your rights, please see full Privacy Policy details.

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